ICT Group

ICT is located inside the RCBC Plaza on the corner of Ayala avenue and Gil Puyat.  The pay is really nice and they give out big commissions on some sales accounts but the account I got into was for a mortgage company based in the US.  It was really tough computing escrow among other things on top of your DOS-based application to process everything.  They have a very nice office though and the sleeping room is quite comfortable.  They have verbatim accounts here (accounts or programs that only require the agents say the required scripts word for word).  The pantry is spotless and their employee services (agency personnel who do janitorial work) are very courteous.

Here are my assessment for each category:

Base salary for a call center virgin: Good
Work Environment: Very Good
HR & Management: Very Good
People Culture: Very Good

There are a lot of different centers and BPOs calling RCBC Plaza their office.  Probably around 16 and there could be more.  The best thing about the place is, you will find a lot of places to eat in and specialty shops that you will truly enjoy. If you are coming from North or South area, take a MRT ride to Buendia station; take another jeepney ride going to Pasay and alight near Zuellig loop or Makati Post Office; and take a 5-10 minute walk towards RCBC Tower to reach ICT Group Makati. Alternate route is via MRT ride to Ayala station; take a jeepney ride going to Ayala and alight in front of RCBC.

Their training rooms are reminiscent of classrooms in the US where each row is assembled like inside a cinema and you literally are looking down at your professor.  It gives you a different feeling when you are seated there.  It's kinda' cool, y'know and I don't know of any other center whose training rooms are arranged the same way.

Their website is currently down but try to visit it from time to time to find out more about them:
www.ictphilippines.com

Just a little bit more information, last I heard, Sykes Inc already bought the ICT Group. 

Oh by the way, you can go downstairs to smoke at the center ground floor of RCBC Plaza that we call "Lung Center" and trust me, you would know why when you get there :)